Medical Office Assisting

Lesson 1: A Busy Day in the Life of a Medical Office Assistant. Kinds of medical specialists; staff responsibilities in a medical practice; running the front office; scheduling appointments; taking vital signs; using a computer; patient confidentiality.

Lesson 2: Medical Terminology. Easy ways to understand word roots, prefixes and suffixes, plus common medical words and terms; analyzing word parts to determine their meanings; singular and plural forms; why learning medical terminology is important.

Lesson 3: Medical Insurance Processing and Coding. An overview of the major medical insurance plans; completing insurance claim forms correctly; familiarizing yourself with codes for medical procedures and diagnoses from the CPT and ICD-9-CM manuals.

Lesson 4: Medical Safety in the Office. The chain of infection; precautions regarding human tissue, blood, and fluids; reducing disease transmission; sanitation and sterilization; common diseases and tests.

Lesson 5: Written Communications and Anatomical Descriptions. Writing business letters; spelling and grammar; mailing procedures; anatomical directions; cell and tissue structure.

Lesson 6: Records, Office Equipment and Fees. Using a calculator, check-writer, fax, dictation machine, and copier; PC basics; filing records; bookkeeping procedures; billing; collection methods.

Lesson 7: Health Insurance and Office Management. Health insurance terms, plans, and forms; coding and processing claims; accounting procedures; payroll, tax, and personnel records.

Lesson 8: Anatomy: Part 1. Structure, function, and disorders of the nervous system, brain, spinal cord, sensory organs and integumentary system (including the skin and various membranes).

Lesson 9: Anatomy: Part 2. Structure, function, and disorders of the skeletal system; bone conditions; fractures; the muscular system; respiratory system.

Lesson 10: Anatomy: Part 3. Structure, function, and disorders of the circulatory system, heart, blood, blood vessels, lymphatic system, and immune system; scheduling immunizations.

Lesson 11: Anatomy: Part 4. Structure, function, and disorders of the digestive system, esophagus, stomach, and intestines; digestive system diseases; the urinary system; understanding kidney dialysis.

Lesson 12: Anatomy: Part 5. Structure, function, diseases, and disorders of the glandular and reproductive systems; diagnostic exams for diabetes, pregnancy and other common conditions; the birth process; sexually transmitted diseases.

Lesson 13: Clinical Practice. Maintaining and sterilizing medical instruments; promoting a germ-free environment; preventing the transmission of disease; taking the medical history.

Lesson 14: The Medical History and Vital Signs. Guidelines for filling out the medical history form; the four vital signs and what they measure; how to take accurate measurements.

Lesson 15: Patient Examinations. How to perform visual acuity and hearing tests; preparing the exam room; positioning and draping the patient; assisting in eye, ear, and other specialized exams.

Lesson 16: Laboratory Procedures. Using a microscope; blood, urine, stool and sputum testing; throat cultures; bacterial smears and stains.

Lesson 17: Diagnostic Tests, X-Rays and Lab Procedures. Assisting the physician with scratch tests, pap smears, sigmoidoscopies, electrocardiograms, and X-rays; skin punctures; vein punctures; common minor in-office surgical procedures.

Lesson 18: Medications and Injections. Pharmaceutical references; types of medication; recording and storing drugs; phoning prescriptions; discarding used syringes; injections; vaccines.

Lesson 19: Medical Emergencies. Common medical office emergencies; first aid procedures; resuscitation; applying bandages; fitting slings, crutches and canes; working with wheelchair patients.

Lesson 20: Personal Behaviors Affecting Health. Influences of diet, nutrition, exercise and weight control; recommended dietary allowances; principal nutrients; drug abuse; tobacco; alcohol.

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